Refund Policy
Last updated: January 2026
This Refund Policy is specific to CineDZ Jobs and supplements the CineDZ Master Refund Policy.
Overview
CineDZ Jobs offers free job posting and searching for most users. This policy covers refunds for premium features and featured listings.
1. Free Services
The following services are completely free:
- Searching for film industry jobs
- Applying to job listings
- Basic job postings (limited quantity)
- Saving jobs and creating job alerts
2. Featured Job Listings
2.1 Refundable Scenarios
- Featured listing not published due to technical error
- Cancellation before the listing goes live
- Billing errors or duplicate charges
2.2 Non-Refundable Scenarios
- Featured listings that have been published (even partially)
- Lack of applications (not guaranteed)
- Production cancelled after posting
- Job filled through other means
3. Premium Employer Plans
3.1 Refundable
- Cancellation within 7 days of purchase (monthly)
- Cancellation within 14 days of purchase (annual)
- Technical issues preventing plan usage
3.2 Non-Refundable
- After refund window if plan features were used
- Account termination due to policy violation
4. How to Request a Refund
- Email billing@cinedz.com
- Include your company/account email
- Provide transaction ID or receipt
- State reason for refund request
Response Time: We respond to refund requests within 3-5 business days.
5. Important Notice
No Hiring Guarantees: Featured listings and premium plans increase visibility but do not guarantee applications or successful hires. Results depend on job attractiveness, compensation, timing, and market conditions.
6. Contact Information
EURL ECHO VISION FILMS
45, Route d'Aflou, Sougueur, Tiaret 14200, Algeria
Billing Support: billing@cinedz.com
Phone: +213 790 56 18 54